iPad remote control not working

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nox
Posts: 2
Joined: Thu Jul 07, 2016 1:17 am

iPad remote control not working

Post by nox »

Good evening folks,

I ami using MT studio Standard along with MT studio remote for iPad. Whenever I start MT Remote for iPad, I get this message:

http://imgur.com/GwTt6Yb

None of the three button actually works. It pops up right on startup and I can't use it at all.

Any hints?

Thanks!
Support
Posts: 1717
Joined: Fri Aug 27, 2004 2:17 pm

Re: iPad remote control not working

Post by Support »

The knobs don't work because the dialog is no longer present on the computer. Interesting.

You can solve this by killing the iPad remote app using the multitasking bar:
- press the iPad's home button twice
- find the remote app
- swipe it up

Now you can launch the remote app again, and the dialog will be gone.


Giel Bremmers
nox
Posts: 2
Joined: Thu Jul 07, 2016 1:17 am

Re: iPad remote control not working

Post by nox »

Hi Mr. Bremmers,

Thanks for the quick reply. Unfortunately, this is the first thing I tried, but when I re- launch the app, the popup comes right back up. There's nothing I can do.

Any other tip?

Thank you
Support
Posts: 1717
Joined: Fri Aug 27, 2004 2:17 pm

Re: iPad remote control not working

Post by Support »

The remote can't display that message if it isn't connected to MTS for OS X. I think there's another copy of MTS running (the message indicates the app is in the Downloads folder). It could also be on a different Mac of course.


Giel Bremmers
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