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iPad remote control not working
Posted: Thu Jul 07, 2016 1:29 am
by nox
Good evening folks,
I ami using MT studio Standard along with MT studio remote for iPad. Whenever I start MT Remote for iPad, I get this message:
http://imgur.com/GwTt6Yb
None of the three button actually works. It pops up right on startup and I can't use it at all.
Any hints?
Thanks!
Re: iPad remote control not working
Posted: Thu Jul 07, 2016 11:43 am
by Support
The knobs don't work because the dialog is no longer present on the computer. Interesting.
You can solve this by killing the iPad remote app using the multitasking bar:
- press the iPad's home button twice
- find the remote app
- swipe it up
Now you can launch the remote app again, and the dialog will be gone.
Giel Bremmers
Re: iPad remote control not working
Posted: Thu Jul 07, 2016 4:16 pm
by nox
Hi Mr. Bremmers,
Thanks for the quick reply. Unfortunately, this is the first thing I tried, but when I re- launch the app, the popup comes right back up. There's nothing I can do.
Any other tip?
Thank you
Re: iPad remote control not working
Posted: Thu Jul 07, 2016 7:52 pm
by Support
The remote can't display that message if it isn't connected to MTS for OS X. I think there's another copy of MTS running (the message indicates the app is in the Downloads folder). It could also be on a different Mac of course.
Giel Bremmers